Service

Customer service is the foundation of our business – whether it is ad hoc service, service contracts or just plain good service – we do not rest until our customers are up and running, making or saving money by using our products.

We are not a big company, but we pride ourselves on running a well organised unit with highly trained technical personnel. This extends from our in-house staff to field engineers, all of whom will give you the very best advice possible.

We offer a range of service contracts for your heating and cooling installations, from agreements that cover each and every call out to ones that cover periodic maintenance. Whatever your installation and budget, we will have a service agreement to suit it; we have maintenance contracts available on all products and systems, from heating to cooling, large to small. All our staff are fully trained and continuously assessed to make sure all health and safety procedures are fully adhered to. All our engineers are GAS SAFE (formerly CORGI), ACOPS and OFTEC approved.

Technical advice and consultation is always available on the phone.